NEXT Serenity · Middleware

The elevated experience,
everywhere.

A hyper-personalized middleware that turns every screen — and every personal device — into a refined gateway of entertainment, services and guest engagement.

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One platform

Every screen. Every environment.

At the heart of the experience is a powerful centralized management system that orchestrates content, services and interactions across your entire property, vessel, fleet or building — complete operational control, an intuitive experience for every guest.

A destination connected by NEXT

Hotels – Resorts – Villas – Short Rentals
Cruises – Yachts – Boats – Planes – Jets
Healthcare – Residential

Tailored for every industry

One solution, every setting.

The same refined platform, shaped to the expectations of each environment — from the private residence to the open sea and the sky.

01
Residential & Personal

Elevating the art of living.

Serenity Residential redefines modern living — transforming apartment buildings, private compounds and gated communities into seamlessly connected, experience-driven homes. Residents get real-time updates, personalized content and streamlined access to every service.

From property care to community engagement, residents report issues, request maintenance and book shared amenities — fitness centers, lounges, rooftop spaces — through clear schedules and availability, all on one elegant, always-accessible channel.

Apartments & MDUGated communitiesPrivate residencesAmenity bookingCommunity messaging
Residential & Personal
02
Hospitality

The art of intelligent guest experience.

Designed for the exacting standards of luxury hospitality, Serenity for Hospitality unveils a fully customizable ecosystem where premium entertainment and refined communication converge — live TV, Google Cast, apps, VOD and music, curated room directories, galleries and in-room ordering.

Beyond the room, Serenity elevates the whole property through digital signage across reception, spas and meeting spaces — showcasing offers and experiences with immediacy and elegance, and unlocking powerful upselling.

Hotels & resortsVillasShort rentalsRoom directoryIn-room orderingDigital signage
Hospitality
03
Maritime

The universe of entertainment onboard.

Serenity Maritime reimagines life at sea — transforming your vessel into a fully immersive universe of entertainment that bridges online and offline seamlessly. Through IPTV, guest mobile apps, in-room tablets and refined digital signage, guests are guided, informed and inspired at every moment.

Built for robustness in maritime environments, it enhances guest satisfaction while unlocking new revenue streams — where every interaction elevates both experience and profitability.

CruisesSuperyachtsYachts & boatsOffline-readyGuest apps
Maritime
04
Aviation

Elevated experiences in flight.

Serenity Aviation turns air travel into a seamless, connected journey. Passengers are effortlessly informed and entertained through a refined ecosystem of movies, television, music and real-time flight updates — on personal devices or elegant seatback screens.

Live GPS positioning, estimated arrivals and route insights keep travelers connected, while personalized, multilingual content elevates comfort — and gives operators new upselling of upgrades, gourmet dining and premium onboard experiences.

Private jetsBusiness aviationSeatback screensLive GPSMultilingual
Aviation
05
Other environments

Healthcare, corporate & public spaces.

Serenity Healthcare reimagines the patient journey — familiar entertainment (live TV, streaming apps, Google Cast) alongside welcome booklets, educational video libraries, internal communication and satisfaction surveys, with real-time recovery tracking for smarter, more informed care.

The same platform brings corporate video, wayfinding and elegant digital signage to offices, towers, healthcare campuses and public spaces — one core, every environment.

Healthcare & clinicsSenior livingCorporate & industryPublic spacesDigital signage
Other environments
The guest experience

Intelligent, from the first screen.

From a single interface, guests reach a curated suite of interactive features — all tailored to their preferences and seamlessly integrated into their stay.

Live TV & VOD

A curated selection of international channels, plus an on-demand library of films and series in exceptional quality.

Audio on demand

Curated music and audio experiences to suit every mood, room and moment.

Cast & your device

Chromecast, popular apps and seamless integration of guests’ personal devices for a familiar, private experience.

Concierge & room service

Order, reserve and request from the screen — elegantly presented, effortlessly delivered.

Booking & purchasing

Reserve experiences and purchase curated offerings directly on screen, in room, suite or seat.

Personalized messaging

Tailored messages from front desk, concierge or back office — direct, discreet and meaningful.

Digital signage

Dynamic, high-impact displays and corporate video across reception, spas and public spaces.

Multilingual & tailored

Language, channels by country and individual settings applied automatically from the first interaction.

Customization options

Tailor every service to your vision.

Select and shape the digital services, modules and features across every screen — building the exact experience your brand and your guests expect.

Engage

Engage

Deliver personalized content that matches each guest’s tastes and language — deepening their connection to your brand and making every stay feel made for them.

Inform

Inform

Keep guests effortlessly informed with timely updates on your services, amenities and local experiences, surfaced at just the right moment throughout their stay.

Upsell

Upsell

Promote your offerings, partner services and special deals directly on screen — turning every touchpoint into a discreet, elegant new revenue stream.

Entertain

Entertain

Give guests a rich world of entertainment — live TV, on-demand films and series, music and their own media — making every stay enjoyable and memorable.

Serenity guest welcome screen
Deploy your way

On-premise or in the cloud.

Serenity integrates into a single, unified headend infrastructure or deploys as a sophisticated cloud solution with multiple access points — streamlining operations across both CAPEX and OPEX.

Physical network

On-premise headend

A dedicated Serenity server at the property or vessel — full local control, resilient performance and independence from connectivity, ideal for maritime and large estates.

Cloud based

Cloud with access points

A managed, scalable cloud platform with distributed access points — fast to roll out, centrally updated over the air, and effortless to grow across a fleet or portfolio.

Serenity room service on screen
Architecture

One core. Every source, every screen.

The NEXT core and Serenity middleware operate as a single engine — ingesting satellite, cable, IP and terrestrial content, then delivering it beautifully to every device.

NEXT architecture
NEXT in-room tablets — personal concierge powered by 4Serenity Middleware
Book a demo

See NEXT Serenity in action.

Choose your language and pick a time — you’ll meet a specialist who speaks it and knows your environment.